Frequently Asked Questions


What is NINE TO FIVE?

NINE TO FIVE is a streetwear brand inspired by surf, skate, and modern minimalism. Every piece is designed to reflect a lifestyle that balances ambition and freedom built for the 9-to-5 grind, but made to live beyond it.

Where can I buy NINE TO FIVE products?

Our collections are released exclusively online via.

We operate on limited drops, meaning once an item sells out, it’s gone. Join our mailing list or waitlist to get early access to upcoming releases.

Do you ship internationally?

we ship worldwide

Shipping costs and delivery times vary based on your location. Estimated timeframes:

  • Australia: 2–5 business days

  • NZ & Asia-Pacific: 5–10 business days

  • USA & Europe: 7–14 business days

You’ll receive a tracking link once your order is shipped.

How do I find my size?

We provide a detailed sizing guide on each product page.

Our fits are designed for a relaxed, slightly oversized silhouette unless stated otherwise. If you’re between sizes, we recommend sizing up for a looser fit.

When is the next drop?

We release limited collections a few times per year.

To avoid missing out:

  • Join the waitlist

  • Follow us on Instagram @ninetofive

  • Turn on post notifications — drops often sell out within hours.

What payment methods do you accept?

We accept all major payment options:

  • Visa / Mastercard / Amex

  • PayPal

  • Apple Pay & Google Pay

  • Afterpay (AU & NZ only)

Can I return or exchange my order?

We offer 14-day returns on unworn, unwashed items in their original packaging.

  • Exchanges are subject to stock availability.

  • Customers are responsible for return shipping unless the item is faulty.

    For more details, visit our Returns & Exchanges Policy page.

Are your products sustainable?

Yes sustainability is at the core of NINE TO FIVE.

  • We produce small-batch drops to reduce waste

  • We use high-quality, durable fabrics built to last

  • Our packaging is 100% recyclable

How can I stay updated on releases and restocks?

  • Sign up for our mailing list

  • Join the waitlist for early access

  • Follow @ninetofive on Instagram and TikTok for teasers, release dates, and behind-the-scenes looks.

Can I collaborate with NINE TO FIVE?

We’re open to collaborations with creators, skaters & surfers, photographers, designers.

If you want to work with us, reach out via @Xavier_rr_ and include your socials.